--- title: I am having technical issues with viewing my results. description: If you're having trouble viewing your results in the portal, contact help@tealhealth.co or message us in your Teal portal. --- [Skip to content](https://support.getteal.com/technical-issues-with-viewing-my-results#main-content) [![Teal-Health-Help CenterLogo\_Primary-RGB](https://support.getteal.com/hubfs/Teal-Health-Help%20CenterLogo_Primary-RGB.svg)](https://support.getteal.com/?hsLang=en) - [Top 6 FAQs](https://support.getteal.com/what-are-the-top-questions-people-have-about-screening-and-mailing-the-sample) - At-Home Screening Show submenu for At-Home Screening - [Teal Wand](https://www.getteal.com/teal-wand) - [Primary HPV Testing](https://www.getteal.com/primary-hpv-test) - [When to Screen](https://www.getteal.com/cervical-cancer-screening-guidelines) - [At-home vs In-clinic](https://www.getteal.com/how-self-collect-compares) - [Clinical Trial](https://www.getteal.com/research/u-s-clinical-study-demonstrates-94-of-women-prefer-at-home-cervical-cancer-screening) - About Us Show submenu for About Us - [About Teal Health](https://www.getteal.com/about-us) - [Meet Our Providers](https://www.getteal.com/medical-providers) - [Equal Care](https://www.getteal.com/equal-care-for-all) - [Research](https://www.getteal.com/teal-research) - [News](https://www.getteal.com/news) Open main navigation Close main navigation - [Top 6 FAQs](https://support.getteal.com/what-are-the-top-questions-people-have-about-screening-and-mailing-the-sample) - At-Home Screening Show submenu for At-Home Screening - [Teal Wand](https://www.getteal.com/teal-wand) - [Primary HPV Testing](https://www.getteal.com/primary-hpv-test) - [When to Screen](https://www.getteal.com/cervical-cancer-screening-guidelines) - [At-home vs In-clinic](https://www.getteal.com/how-self-collect-compares) - [Clinical Trial](https://www.getteal.com/research/u-s-clinical-study-demonstrates-94-of-women-prefer-at-home-cervical-cancer-screening) - About Us Show submenu for About Us - [About Teal Health](https://www.getteal.com/about-us) - [Meet Our Providers](https://www.getteal.com/medical-providers) - [Equal Care](https://www.getteal.com/equal-care-for-all) - [Research](https://www.getteal.com/teal-research) - [News](https://www.getteal.com/news) - [getteal.com](https://www.getteal.com/) [getteal.com](https://www.getteal.com/?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Teal Health Help Center](https://support.getteal.com/?hsLang=en) 2. [General Support](https://support.getteal.com/general-support?hsLang=en) # I am having technical issues with viewing my results. We’re sorry to hear that. If you were notified that your results are ready to view, but are having trouble viewing them in the Teal portal, please contact us through your portal or at [help@tealhealth.co](mailto:help@tealhealth.co), and we will work to resolve the issue as soon as possible. - [General Support](https://support.getteal.com/general-support?hsLang=en) - [Ordering and Shipping](https://support.getteal.com/ordering-and-shipping?hsLang=en) - [Self-Collecting with the Teal Wand](https://support.getteal.com/self-collecting-with-the-teal-wand?hsLang=en) - [Can I Use the Teal Wand If...](https://support.getteal.com/can-i-use-the-teal-wand-if?hsLang=en) - [Screening Results](https://support.getteal.com/screening-results?hsLang=en) - [Cervical Cancer Screening](https://support.getteal.com/cervical-cancer-screening?hsLang=en) - [Top 6 FAQs](https://support.getteal.com/what-are-the-top-questions-people-have-about-screening-and-mailing-the-sample) - At-Home Screening - [Teal Wand](https://www.getteal.com/teal-wand) - [Primary HPV Testing](https://www.getteal.com/primary-hpv-test) - [When to Screen](https://www.getteal.com/cervical-cancer-screening-guidelines) - [At-home vs In-clinic](https://www.getteal.com/how-self-collect-compares) - [Clinical Trial](https://www.getteal.com/research/u-s-clinical-study-demonstrates-94-of-women-prefer-at-home-cervical-cancer-screening) - About Us - [About Teal Health](https://www.getteal.com/about-us) - [Meet Our Providers](https://www.getteal.com/medical-providers) - [Equal Care](https://www.getteal.com/equal-care-for-all) - [Research](https://www.getteal.com/teal-research) - [News](https://www.getteal.com/news) [![Teal-Health-Logo\_Reversed-Mint (2)](https://support.getteal.com/hs-fs/hubfs/Teal-Health-Logo_Reversed-Mint%20(2).png?width=150&height=29&name=Teal-Health-Logo_Reversed-Mint%20(2).png "Teal-Health-Logo_Reversed-Mint (2)")](https://www.getteal.com/?hsLang=en) [mailto:help@tealhealth.co](mailto:help@tealhealth.co) © 2025 Teal Health, Inc. All rights reserved.