General Support

Find answers to general questions about your Teal account, technical issues, data security, and getting support from our team.

• I am having technical issues with viewing my results.
• How do I log in to my Teal Health portal?
• Is my information secure?
• I am having technical issues with my Account Registration.
• I need to report an injury as a result of using the Teal Wand.
• My Teal Wand did not work as expected while I was trying to use it.
• Is the Teal Wand and box recyclable?
• Can I deactivate my account?
• I am having issues with Zoom for my video visit. What do I do?
• I am having technical issues with booking an appointment.